Code of Conduct and Ethics

ACONE – Assessoria e Consultoria Empresarial Ltda. is dedicated to providing exceptional public health services in the SAAS (Software as a Service) model, covering bed management and APAC regulation, sanitary surveillance, electronic medical records, Previne Brasil indicators, community health and endemic agents, AIH auditing, and custom software development. We maintain an unwavering commitment to ethics, integrity, and excellence. Our code reflects these values, promoting responsible business practices, mutual respect, equity, and social responsibility.

Our activities are guided by integrity, trust, loyalty, respect, and the appreciation of human worth, ensuring privacy, individuality, and dignity without any form of discrimination.

Objectives

This Code of Ethical Conduct aims to establish clear standards of expected ethical behavior for all involved in our organization, promote a transparent, safe, and respectful work environment, ensure the confidentiality and security of handled information, and guide professional conduct, strengthening a culture of integrity and responsibility.

Scope

It applies to all employees, internal or external, including service providers, suppliers, and business partners, ensuring that all act according to established values and principles.

Disclosure and Compliance with the Code of Ethical Conduct

The disclosure of this Code is extensive, ensuring easy access to all employees and stakeholders at any time, through the email commercial@acone.com.br and the company’s website www.acone.com.br. It is expected that everyone acts in accordance, and any deviations should be promptly reported and treated seriously, potentially resulting in disciplinary measures. It is the responsibility of the legal representative of ACONE – Assessoria e Consultoria Empresarial Ltda. to:

• Ensure compliance with this Code of Ethics;
• Inform new employees about the Code of Ethics, keeping records of their acknowledgment and agreement;
• Promote extensive disclosure of the Code and its updates to the corporate body, clients, service providers, and suppliers;
• Clarify doubts and verify understanding regarding the content and application of the Code.

Values of ACONE – Assessoria e Consultoria Empresarial Ltda.

• Respect and valuing of human dignity, promoting an inclusive environment free from discrimination.
• Commitment to transparency, honesty, and integrity in all our actions.
• Social responsibility, positively contributing to society and the environment.
• Protection of confidentiality and security of information.

Ethical Principles

• Toward Clients: Ensure high-quality, reliable, and valuable services, respecting established agreements and protecting their information.
• With Government Agencies: Maintain an ethical and transparent relationship, providing accurate and timely information.
• Toward Employees: Foster a positive work environment based on mutual respect, professionalism, and continuous development.
• With Suppliers and Partners: Select and maintain relationships based on integrity, fairness, and mutual respect, rejecting unethical practices.

Professional Conduct

Administrators and employees must:

• Cultivate and maintain the company’s reputation.
• Use company resources responsibly and for professional purposes.
• Avoid conflicts of interest and uphold integrity in decisions and actions.
• Respect the confidentiality of company and client information.

Violations and Sanctions

Disregard for this Code may result in disciplinary actions, including termination of employment or commercial partnerships, depending on the severity of the infraction.

Inquiries and Conduct Reports

We encourage open and transparent communication. For questions or to report potential violations, please contact our ethical channel.